Last Updated: July 2026

 

At American Blue Store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

 

Returns

 

You may request a return within 30 days of receiving your order.

 

To be eligible for a return:

 

* The item must be unused and in its original condition.

* The item must be returned in its original packaging.

* Proof of purchase is required.

 

Non-Returnable Items

 

The following items cannot be returned:

 

* Personalized or custom-made products.

* Gift cards.

* Final sale or clearance items.

* Items damaged due to misuse.

 

Refunds

 

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

 

If approved, your refund will be issued to your original payment method within 5–10 business days, depending on your bank or payment provider.

 

Shipping Costs

 

Shipping charges are non-refundable unless the return is due to our error or a defective product.

 

Customers are responsible for return shipping costs unless otherwise stated.

 

Damaged or Incorrect Items

 

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the item and packaging so we can resolve the issue promptly.

 

Contact Us

 

If you have any questions regarding our Refund Policy, please contact us through our customer support page or by email.